How to Contact Us

FAQs

Is my ATM TDES compliant?
A: Call us with your ATM make, model, and serial number and we’ll tell you
what your options are.

Who do I call for service and supplies?
A: Retail Profit Systems, your full service provider!

How long does it take to get an ATM or Credit Card machine?
A: Seven to 14 days for an ATM.
A: Two to four days for a Credit Card machine.

How long does it take to receive funds?
A: For Credit Card Terminals, if you batch by 4:00 PM Pacific Time, you will receive funds the next business day. For ATMs, a Day Close by noon will result in funds being deposited the next business day. For Example, if you close on Monday morning, those funds will be deposited on Tuesday afternoon. Saturday, Sunday closes will be deposited on Tuesday afternoon as well. Unlike Credit Card Terminals, ATMs automatically close out around noon Pacific Time.

Do you have references?
A: Absolutely, we'll provide you with names and numbers with businesses like yours or geographically close to you. We encourage you to call them to ask about our products and services.

Every Credit Card company offers great rates, what makes Retail Profit Systems different?
A: You're right, every company claims to offer great rates. RPS doesn't use loss leaders or make you "qualify" for our best rate. We treat each and every customer differently because no two businesses are exactly the same. We offer honest rates in all categories swiped, mid-qualified and non-qualified. Some companies promise great rates then you find 90% of your transactions fall into the "other" category. We look for long-term relationships built on trust and mutual respect.

Do you lease Credit Card equipment?
A: Yes, but we don't recommend it. Sure we make more money but it makes more sense for you to get an honest price on both the hardware and the rate. We don't sell equipment below cost just to make it up somewhere else. You need to evaluate both rates and equipment costs when considering your program provider. If something's too good to be true, it probably is.

Do you lease ATMs?
A: Yes. An ATM is an important investment so sometimes it makes more sense to lease. We have a variety of finance programs, including FREE placements, to meet your specific needs. Speak with one of our Sales Representatives to get the details.